“If a customer wishes to use UPS through ShipYourReptiles.com, we are happy to oblige however, if their are any problems for which UPS is at fault, our Live Arrival Guarantee is void. For more information on why this is our policy, click here.”

We do not wish to discourage our customers by refusing to offer the service, however we will not be held liable for the mishaps that have resulted when we have attempted to use UPS. Customers may choose UPS over FedEx at their own risk and agree to these terms upon sending payment.